Is procurement and purchasing the same concept? Most people often confuse both these terms and use them interchangeably. However, there is a world of differences between procurement and purchasing which mainly depend on the results that they create in an organization. In simple terms, procurement and purchasing are two different...
Category: From the Expert Diaries
When certification courses help you advance in your career, touring through the words of experts take you one step closer to achieving it. Here are some resources that will help you get your concerns about the certification courses addressed.
How Implementing Six Sigma in Healthcare Improves Patient Satisfaction
As more and more people are realizing the importance of quality in the field of healthcare, the importance of Six Sigma is becoming more popular. Though quality is crucial in all industries, it is a question of life and death in healthcare. Perfection is no longer a choice for healthcare...
Top benefits of SHRM certification
Work from home is the new normal. The top companies like Microsoft have announced a permanent work from home policy for its employees. Sweeping changes have occurred at the workplace after the widespread of COVID-19. Are HR professionals able to cope with these changes? Whether you are a beginner in...
9 Ways to Improve Your Customer Service
When someone asks your experience with an organization, what is the first thing that you consider? Yes, you guessed it right, it is customer service. People tend to revisit a company where they were welcomed by smiling and heartening salespeople. So, it is evident that customer service can make or...
Change Management: Improve Workplace Efficiency
All organizations have changed many processes to continue functioning in the current situation. But are your employees adjusting well to the new changes? Or are you seeing some repercussions for changes in your organization? Change is the only constant in life. The year 2020 has proved it right for the...
Understanding the benefits of online learning
Though we have always heard of online learning, never in our wildest dreams did we think that someday it will be a new reality. A laptop and a notepad have become your new learning tools, your bedroom has transformed into your virtual classroom and your trainer is giving you some...
How to conduct an effective job interview
Organizations may receive a pile of resumes once they publish an ad for a job opportunity. A few of them will be selected and then comes the most important process- the interview. So, here is the million-dollar question—how do you conduct a job interview? If we are asking this to...
Why creative thinking is important at workplace
Be creative! You would have heard this comment from your employer at least once. What does he/she mean by creativity? Most of us associate the word 'creativity' with skills like painting a picture or writing a novel. Yes, all these are creative endeavours, but all critical thinkers are not artists....
COVID-19: Role of HR professionals in ensuring workplace safety
Leadership is not just about coordinating a team for a result; it is also about managing them effectively at times of crisis. This is disagreeably true in human resource management as the HR professionals should always look after the employees during a crisis. Employee safety, workplace hygiene, cost-cutting, and several other...
How aviation industry overcome the COVID crisis?
Crisis always poses some threats to human beings and questions the traditional approaches to compel them to find a novel and effective solution. The global disruption created by Coronavirus is abrupt and has cast a shadow of uncertainty all over the world. The changes are visible in all industries and...