Corporate Training
Blue Ocean offers a wide array of bespoke corporate training solutions for organizations to enable their employees to become specialists in their industry. We offer over 600+ corporate training programs catering to a wide range of industries across government, semi-government and private organizations. The courses are designed to deliver strategic insights and learning for building high potential teams that can drive actionable strategies for their organizations. Our corporate programs are flexible and can be tailored to suit customers’ specific needs, helping teams unleash their maximum potential for organizational benefits.
Developing Effective Interpersonal & Communication Skills
Categories: Face-2-Face
Developing Effective Interpersonal & Communication Skills
Categories: Face-2-Face
Course Objective
- Build active listening skills to understand colleagues and clients better.
- Improve empathy and emotional intelligence for enhanced interpersonal effectiveness.
- Develop skills for effective conflict resolution and negotiation.
- Encourage teamwork, collaboration, and positive workplace relationships.
- Tailor communication to various stakeholders, including team members, clients, and superiors.
- Become capable to handle challenging conversations and difficult situations with poise and professionalism.
Course Outline
Module 1: Introduction to Interpersonal and Communication Skills
Module 2: Effective Verbal Communication for Clarity and Confidence
Module 3: Non-Verbal Communication: Body Language and Gestures
Module 4: The Art of Active Listening
Module 5: Strategies for Conflict Resolution and Techniques for Negotiation
Module 6: Ethical and Professional Communication
Course Objective
- Build active listening skills to understand colleagues and clients better.
- Improve empathy and emotional intelligence for enhanced interpersonal effectiveness.
- Develop skills for effective conflict resolution and negotiation.
- Encourage teamwork, collaboration, and positive workplace relationships.
- Tailor communication to various stakeholders, including team members, clients, and superiors.
- Become capable to handle challenging conversations and difficult situations with poise and professionalism.
Course Outline
Module 1: Introduction to Interpersonal and Communication Skills
Module 2: Effective Verbal Communication for Clarity and Confidence
Module 3: Non-Verbal Communication: Body Language and Gestures
Module 4: The Art of Active Listening
Module 5: Strategies for Conflict Resolution and Techniques for Negotiation
Module 6: Ethical and Professional Communication