Quality Management

Quality Management training offers insights into the right set of tools and approaches for reducing waste and improving processes and quality. Apply Lean Six Sigma Green Belt, Lean Six Sigma Black Belt certification techniques to help your organization stay agile and flexible and secure profitability.

Lean Six Sigma Green Belt Certification- CMI (UK)

Lean Six Sigma Green Belt Certification- CMI (UK)

Course Objectives

Upon completing the Lean Six Sigma Green Belt, participants will be able to:

  • Gain an in-depth understanding of quality improvement methodology.
  • Adopt a process-centric approach to streamline operations.
  • Analyze the flaws in existing processes and rectify the same.
  • Develop problem-solving skills to address the issues identified in the initial phase.
  • Reduce wastage of resources in the process.
  • Take data-driven decisions to improve the processes.
  • Eliminate errors and reduce variations in the processes to increase the success of the project.
  • Manage stakeholders effectively to meet organizational goals.

Target Audience

Lean Six Sigma Green Belt is designed for professionals functioning across varied sectors who aspire to lead in process improvement projects such as quality control inspectors, quality analysts, quality engineers, operations managers, business analysts, project supervisors, project managers, finance and commercial managers, business consultants and advisors.

 

Target Competencies

  • Analytical Thinking
  • Problem- Solving
  • Process Mapping
  • Error Proofing
  • Process Improvement

The Lean Six Sigma Green Belt has been designed to build your knowledge and capability to improve the performance of processes and subsequently the performance of the business of which you are a part. The focus of the course is process centric.

Module I – Introduction to Lean and Six Sigma

  • Introduction to Quality
  • Introduction to Lean
  • Principles of Lean
  • The 3 Ms
  • Introduction to Six Sigma
  • Evolution of Lean Six Sigma as an integrated approach
  • How does Lean Six Sigma align to organisation goals?
  • Overview of 5 Phased DMAIC Methodology
  • Roles and Responsibilities in a Lean Six Sigma Project

 

Module II – Define Phase

  • Identifying a potential Lean Six Sigma Project
  • Validating if a project is suitable for the LSS Methodology
  • Components of a Process
  • Develop COPIS/ SIPOC
  • Process to Gather VoC
  • Kano Model for VoC
  • Translate VoC to CTQs
  • Develop Project Charter
  • Analyse Project Stakeholders

Module III – Measure Phase

  • Sources of Information – Process Door and Data Door
  • Importance of Understanding As-is Process
  • Value Stream Mapping
  • Takt Time
  • Types of Data
  • 5 Step Data Gathering Approach
  • What to measure: Input, Process, Output Measures
  • How much data to collect: Sample size calculation
  • Data Measurement Plan
  • Validate Measurements
  • Collect Data
  • Calculate Baseline Performance: DPMO, Sigma Score


Module IV – Analyse Phase

  • Establish Cause and Effect Relationship
  • Introduction to Process Analysis & Data Analysis
  • Key Focus Areas in Process Analysis
  • Techniques for Process Analysis
    • ESCAP Analysis
    • The Eight Wastes
  • Techniques for Data Analysis
    • Stratification
    • Pareto
  • Identify Potential Root Cause(s)
    • Fishbone/ Cause & Effect/ Ishikawa Diagram
    • Control Impact Matrix
    • 5 Why
  • Validate Potential Root Causes

Module V – Improve Phase

  • Develop Potential Solutions
    • Preparation for Brainstorming
    • Brainstorming Techniques
  • Prioritise Solutions
    • Prioritisation Techniques
  • Design Go to Process
    • Kaizen
    • Kanban
    • 5S
    • Poka Yoke
    • Cellular Design
  • Validate Potential solutions with Pilot
  • Correct/Re-Evaluate Potential Solution
  • Update Policies, Process Flows and Procedures
  • Train staff
  • Implement validated solutions.

 

Module VI – Control Phase

  • Develop Hand-over Plan
    • Process Management Plan
  • Complete Hand-over to Process Owner
  • Obtain sign-off on Project Benefits
  • Close Project
  • Celebrate

Chartered Management Institute (CMI), UK

The Chartered Management Institute (CMI) is a UK based professional institution for management and leadership. Founded in 1947, CMI offers qualifications and training programs to help individuals develop their management skills. They are the only organization that awards Chartered Manager status, a prestigious designation recognized globally.

Members gain access to a valuable network of professionals, a wealth of online resources for skill development, and support for their ongoing professional journey. This includes access to industry insights, online learning tools, and career development guidance. With over 132,000 members, CMI is a leading authority on management excellence.

The Training vertical of Blue Ocean Corporation has an exclusive tie-up with the UK-based Chartered Management Institute (CMI) to offer Lean Six Sigma certification courses in the UAE, KSA, UK, India and other GCC countries.

Course Objectives

Upon completing the Lean Six Sigma Green Belt, participants will be able to:

  • Gain an in-depth understanding of quality improvement methodology.
  • Adopt a process-centric approach to streamline operations.
  • Analyze the flaws in existing processes and rectify the same.
  • Develop problem-solving skills to address the issues identified in the initial phase.
  • Reduce wastage of resources in the process.
  • Take data-driven decisions to improve the processes.
  • Eliminate errors and reduce variations in the processes to increase the success of the project.
  • Manage stakeholders effectively to meet organizational goals.

Target Audience

Lean Six Sigma Green Belt is designed for professionals functioning across varied sectors who aspire to lead in process improvement projects such as quality control inspectors, quality analysts, quality engineers, operations managers, business analysts, project supervisors, project managers, finance and commercial managers, business consultants and advisors.

 

Target Competencies

  • Analytical Thinking
  • Problem- Solving
  • Process Mapping
  • Error Proofing
  • Process Improvement

The Lean Six Sigma Green Belt has been designed to build your knowledge and capability to improve the performance of processes and subsequently the performance of the business of which you are a part. The focus of the course is process centric.

Module I – Introduction to Lean and Six Sigma

  • Introduction to Quality
  • Introduction to Lean
  • Principles of Lean
  • The 3 Ms
  • Introduction to Six Sigma
  • Evolution of Lean Six Sigma as an integrated approach
  • How does Lean Six Sigma align to organisation goals?
  • Overview of 5 Phased DMAIC Methodology
  • Roles and Responsibilities in a Lean Six Sigma Project

 

Module II – Define Phase

  • Identifying a potential Lean Six Sigma Project
  • Validating if a project is suitable for the LSS Methodology
  • Components of a Process
  • Develop COPIS/ SIPOC
  • Process to Gather VoC
  • Kano Model for VoC
  • Translate VoC to CTQs
  • Develop Project Charter
  • Analyse Project Stakeholders

Module III – Measure Phase

  • Sources of Information – Process Door and Data Door
  • Importance of Understanding As-is Process
  • Value Stream Mapping
  • Takt Time
  • Types of Data
  • 5 Step Data Gathering Approach
  • What to measure: Input, Process, Output Measures
  • How much data to collect: Sample size calculation
  • Data Measurement Plan
  • Validate Measurements
  • Collect Data
  • Calculate Baseline Performance: DPMO, Sigma Score


Module IV – Analyse Phase

  • Establish Cause and Effect Relationship
  • Introduction to Process Analysis & Data Analysis
  • Key Focus Areas in Process Analysis
  • Techniques for Process Analysis
    • ESCAP Analysis
    • The Eight Wastes
  • Techniques for Data Analysis
    • Stratification
    • Pareto
  • Identify Potential Root Cause(s)
    • Fishbone/ Cause & Effect/ Ishikawa Diagram
    • Control Impact Matrix
    • 5 Why
  • Validate Potential Root Causes

Module V – Improve Phase

  • Develop Potential Solutions
    • Preparation for Brainstorming
    • Brainstorming Techniques
  • Prioritise Solutions
    • Prioritisation Techniques
  • Design Go to Process
    • Kaizen
    • Kanban
    • 5S
    • Poka Yoke
    • Cellular Design
  • Validate Potential solutions with Pilot
  • Correct/Re-Evaluate Potential Solution
  • Update Policies, Process Flows and Procedures
  • Train staff
  • Implement validated solutions.

 

Module VI – Control Phase

  • Develop Hand-over Plan
    • Process Management Plan
  • Complete Hand-over to Process Owner
  • Obtain sign-off on Project Benefits
  • Close Project
  • Celebrate

Chartered Management Institute (CMI), UK

The Chartered Management Institute (CMI) is a UK based professional institution for management and leadership. Founded in 1947, CMI offers qualifications and training programs to help individuals develop their management skills. They are the only organization that awards Chartered Manager status, a prestigious designation recognized globally.

Members gain access to a valuable network of professionals, a wealth of online resources for skill development, and support for their ongoing professional journey. This includes access to industry insights, online learning tools, and career development guidance. With over 132,000 members, CMI is a leading authority on management excellence.

The Training vertical of Blue Ocean Corporation has an exclusive tie-up with the UK-based Chartered Management Institute (CMI) to offer Lean Six Sigma certification courses in the UAE, KSA, UK, India and other GCC countries.